Wednesday, 30 July 2014

NADA Releases New Video on Dealer Franchise Laws

By: Auto Dealer Monthly McLEAN, Va. — New-car dealer franchise laws protect consumers during safety recall and warranty claims, create price competition and benefit automakers, says the National Automobile Dealers Association in a new animated video released Wednesday as part of its “Get The Facts” initiative. “Buying a car is a ... complicated purchase with financing, titling, registration, insurance and trade-ins. Because cars are expensive and car buying is complex, governments set up dealer franchise laws to protect consumers, and dealers...

Wednesday, 9 July 2014

Survey Uncovers Most Common Car-Buying Objections

ORANGE COUNTY, Calif. — An informal online survey conducted by Joe Verde Sales & Management Training Inc. found that the most common car-buying objection (37%) before the salesperson has a commitment was: “I’ll think it over and get back to you.” The survey, conducted in 2013, garnered responses from 153 salespeople. After the salesperson has a commitment and is negotiating, the three most common objections are: “I’ll think it over and get back to you” and “payments are two high” (both at 20%), and “not enough for my trade” at 19%.   The...